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Finest Emergency Lighting works hard to promise, and deliver a Safe & Secure Shopping Environment. We Never EVER save, or distribute any of your information that you provide to us, in any platform through our website. Pay-Pal, and Stripe are our two Premier Checkout services which are world renowned for their accessibility, and safety. We use the latest available website encryption, and SSL, to ensure you have a secure, and safe checkout experience. If you do not wish to order through our website, you can always call us via telephone, or e-mail us, and a customer service representative will place the order for you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

TERMS OF SERVICE
In no case shall Finest Emergency Lighting, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Finest Emergency Lighting and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


Prior to Any Contact, or Purchase with Finest Emergency Lighting, it is your responsibility (the buyer/customer) to fully familiarize yourself with these terms, and the terms of our warranties and return policies. This is knowledge you are solely responsible for. You must adhere to all local, state, city, and federal laws regarding vehicles, operation of vehicles, or equipment, and any regulations, or laws pertaining but not limited to the usage of Emergency Equipment. Finest Emergency Lighting is not responsible, and will not be held liable for any damage to any vehicle, equipment, or injury, or death resulting from, or relating to improper, or  usage of any products we sell, market, or advertise. 

 

 

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By Purchasing From Finest Emergency Lighting LLC You agree to all of the following terms, and conditions of sale as we have listed them.

Once YOU complete checkout the Funds will be taken from your entered form of payment.

- You have fully read, and understood all the terms and aspects of our warranty information.

Every Order ships with the MOST updated copy of these terms, and can also be found in our warranty Page on the website.

-You have read, and inspected EACH item you have chosen to purchase, as well as the selected options and add-ons to ensure they are correct.

-You have read, and understood that certain items will have a specific manufacture time that will be listed in the product or category. Placing an order of multiple items may result in an entire order being held, or not shipped until it is complete.

Not all items are available in immediate stock, so sometimes they will need to be produced or procured from a manufacturer. These items are considered: Special order items, or made to order. They will take additional processing and manufacture time that is not at the control of Finest Emergency Lighting.

- Shipping time in an order/Receipt:

Displays the estimated time the item will take to arrive Once it has shipped

-Items that are returned/Cancelled due to any reason other than a verified Defect/Warranty issue are subject to a 25 % re-stocking fee, and if original packaging is not provided an additional fee may incur, up to 10% of the item price.

This also applies to any item that is Drop Shipped, or Special Order items that generally take longer manufacturer/Lead Times.

There will be absolutely no refunds for: Final Sale items, Clearance, As-Is / Used, Custom order, Built to order, or any items that denote such a special category in checkout.

Finest is not Responsible for delays/inaccurate lead times provided by other companies or manufacturers.

Once an order is placed that Item will enter production. Any item in production, or processing even if it is not yet shipped will require a Re-Stocking Fee.

-In the event of a return/Warranty the customer is responsible for the shipping charges, which will than be refunded to your account.

-Returns MUST be approved by our customer service team, and you will be issued an RMA #

If you have any questions about these terms Prior to Purchase with us, please contact us.

Some items maintain a Drop Ship or Third Party supplier shipment. These items will be denoted in the Item description, and it is the sole responsibility of the customer/purchasing party to understand these terms as such.

By Checking out, and shopping with us You have fully understood, and agree to all the terms, and conditions listed. Finest Emergency Lighting reserves the right to present this agreement to any credit authority, agency, or payment processor in the event of disputed charges, refunds or cancellation attempts.

Completing a Checkout with us and accepting the terms and conditions will form a binding agreement between You (the buyer) and Finest Emergency Lighting LLC. This consent is required to purchase from us, and no sale will be made without the full agreement and understanding of this agreement.

Business Hours Monday-Friday
10 am - 5 pm EST

 

Any Purchase from our Website, "FinestEmergnencyLighting.com" or via phone, in person or such any person or agency conducting business with Finest Emergency Lighting, or its associates/employees/authorized representatives will abide to these terms and conditions for any and all transactions.

By Entering our website, purchasing from us, or using any forms of Contact/Social Media associated with Finest Emergency Lighting, You agree and adhere to all of the terms above listed, as well as ensure and guarantee full compliance with our warranty, return, and shopping guidelines.

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Privacy Policy

Effective Date: 05/14/2025

1. Introduction

Welcome to Finest Emergency Lighting ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL], in accordance with applicable laws and regulations, including New York State consumer protection laws.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (if applicable)

We may also collect information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Pages viewed directly before and after accessing the website

3. Use of Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners

  • Send you emails

  • Find and prevent fraud

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with third parties who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain

Shipping Policy: 

All items will feature a minimum 5 Business day lead time. Custom order items, special order items, or any other items not available at the time of ordering will be Drop shipped direct from manufacturer. This will require a 14 day minimum lead time. 

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Shipping Police: Unless otherwise selected by the customer the STANDARD SHIPMENT TIME IS 5 BUSINESS DAYS. (DOMESTIC / USA ONLY)

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1. Introduction

Welcome to Finest Emergency Lighting ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website located at [Insert Website URL] ("Website"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

2. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts located in New York County, New York.

3. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: FinestEmergencyLighting@Gmail.com

  • Phone: 3478757115

  • Mailing Address: 699 Katan Avenue Staten Island, NY 10312

  • Do not mail any items, returns, or anything other than registered letters to our mailing address without prior written consent.

4. Rules of Conduct

By using our Website, you agree to:

  • Use the Website in compliance with all applicable laws and regulations.

  • Not engage in any activity that interferes with or disrupts the functioning of the Website.

  • Not attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website.

  • Not use the Website to transmit any viruses, malware, or other harmful computer code.

  • Not use the Website to collect or harvest personal information about other users.

5. User Restrictions

You are prohibited from:

  • Using the Website for any unlawful purpose.

  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.

  • Engaging in any activity that could damage, disable, overburden, or impair the Website.

  • Using any automated system, including without limitation "robots," "spiders," or "offline readers," to access the Website in a manner that sends more request messages to the Website servers than a human can reasonably produce in the same period.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Finest Emergency Lighting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website;

  • Any conduct or content of any third party on the Website;

  • Any content obtained from the Website;

  • Unauthorized access, use, or alteration of your transmissions or content.

In no event shall our aggregate liability exceed the amount you paid us, if any, for accessing the Website.

7. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

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1. Overview

At Finest Emergency Lighting, we are committed to ensuring your satisfaction with every purchase. This Return and Refund Policy outlines the conditions under which returns and refunds are accepted, especially concerning purchases made via Klarna.

2. Return Eligibility

  • Klarna Purchases: Items purchased using Klarna are eligible for a full refund if returned within 14 days of delivery.

  • Condition of Items: To qualify for a refund, returned items must be unopened, unused, and in their original packaging. This is due to sanitary considerations.

  • Non-Klarna Purchases: For items purchased without Klarna, please refer to our general return policy available  https://www.finestemergencylighting.com/warranty

3. Non-Eligible Returns

  • Items that have been opened, used, or are not in their original packaging are not eligible for a refund.

  • Returns received after the 14-day window will not be accepted.

4. Restocking Fees and Exchanges

  • No restocking fees will be applied to eligible Klarna returns.

  • Exchanges or store credits are not available for Klarna purchases. Only full refunds are processed for eligible returns.

5. Return Process for Klarna Purchases

To initiate a return for a Klarna purchase:

  1. Contact Us: Reach out to our customer service to notify us of your intent to return.

  2. Prepare the Package: Ensure the item is unopened, unused, and in its original packaging. Include the original receipt or proof of purchase.

  3. Ship the Item: Send the package to the return address provided by our customer service. We recommend using a trackable shipping service. DO NOT SEND ANY PACKAGES WITHOUT WRITTEN AUTHORIZATION FROM FINEST EMERGENCY LIGHTING, AS IT WILL VOID A RETURN

  4. Notify Klarna: Log in to your Klarna account and report the return to pause any payment schedules. Provide tracking information if available.Klarna+1us-leminimacaron.gorgias.help+1

Note: Klarna will pause your payment for 21 days upon reporting a return, allowing time for the store to process your return. If the store does not process your refund within this timeframe, Klarna will contact the store for an update. If necessary, Klarna will make a decision on the claim based on the evidence provided. Klarna+2Klarna+2Klarna+2

6. Refunds

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